Terms and Conditions Overview
1. Appointment Scheduling and Cancellation
- Booking Confirmation: By scheduling an appointment, you agree to the date, time, and type of consultation as provided by the hospital.
- Cancellation Policy:
- Patients are typically required to cancel or reschedule appointments at least 24-48 hours in advance.
- Late cancellations or missed appointments may incur a fee.
- Rescheduling: The hospital reserves the right to reschedule your appointment due to unforeseen circumstances (e.g., doctor availability, emergencies).
2. Payment and Billing
- Insurance Coverage: Patients are responsible for providing accurate insurance information. Any services not covered by your insurance plan will be billed directly to you.
- Payment Terms:
- Payments for consultations, treatments, or procedures are due at the time of service unless otherwise arranged.
- The hospital accepts various forms of payment (credit card, insurance, etc.).
- Additional Charges: You may incur extra charges for tests, procedures, or treatments not covered under the initial consultation fee.
3. Privacy and Data Protection
- Patient Confidentiality: The hospital complies with relevant laws (e.g., HIPAA in the U.S.) to protect your personal health information.
- Data Usage: Your data may be used for treatment, billing, or internal research purposes but will not be shared with third parties without your consent.
- Access to Records: Patients can access their health records through the hospital’s patient portal or upon request.
4. Telemedicine and Virtual Consultations
- Technical Requirements: For virtual consultations, patients are responsible for having the necessary equipment and stable internet connection.
- Privacy in Virtual Sessions: The hospital uses secure platforms to protect patient confidentiality during telehealth appointments.
- Limitations of Telemedicine: Virtual consultations may not be suitable for all medical conditions; in such cases, in-person visits may be recommended.
5. Medical Disclaimer
- No Guarantees: The hospital and its staff aim to provide accurate diagnoses and treatments, but they cannot guarantee specific outcomes.
- Second Opinions: Patients are encouraged to seek second opinions if unsure about a diagnosis or treatment plan.
6. Liability
- Medical Risks: Patients understand that all medical procedures and treatments carry inherent risks. By receiving treatment, patients acknowledge these risks.
- Limitation of Liability: The hospital is not liable for complications arising from factors outside its control (e.g., patient non-compliance with treatment instructions).
7. Patient Responsibilities
- Accurate Information: Patients are responsible for providing accurate personal, medical, and insurance information.
- Compliance: Patients must comply with prescribed treatment plans, medication instructions, and follow-up appointments to ensure effective care.
8. Changes to Terms and Conditions
- The hospital reserves the right to modify these terms and conditions at any time. Updated terms will be posted on the hospital’s website or communicated directly to patients.
Acceptance of Terms
By booking an appointment, receiving medical care, or using hospital services, you acknowledge that you have read, understood, and agree to abide by these terms and conditions.
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